Frequently Asked Questions
About KreditBee
KreditBee is an instant loans platform for individuals. The amount may vary based on the the type of loan you are availing. KreditBee acts as a technology intermediary and facilitates these loans from regulated lenders to individuals. The documentation is minimal, and the entire process, from registration to disbursement, takes no more than 15 minutes. The application is fully online, and upon approval, the loan amount is transferred directly to your bank account.
You can download the KreditBee app from the Google Play Store
or Apple App Store . Search for 'KreditBee' and click on 'Install' or 'Get' to download KreditBee app. After downloading the app, open it and sign up using your mobile number. Once your number is verified via OTP, you'll be prompted to enter your email, PAN, Aadhaar, and other details to complete your profile. On successful addition of all these details, your profile/account will be created.
Download the app, complete your profile and KYC details to create your KreditBee profile. Once your profile is successfully created, your eligibility for loan and maximum credit amount will be decided and eligible users will be able to see loan offers and can apply directly.
No, the entire process is 100% online through the KreditBee app.
No. KreditBee is only available to Indian citizens with valid Indian identity proof and PAN card.
The minimum age is 18 years. There is no upper age limit.
Yes, KreditBee also considers other eligibility factors like income and KYC to decide your eligibility for a loan.
A minimum monthly income of ₹10,000 to ₹15,000 and maximum monthly income of ₹25,000 is required to apply for a loan. The values changes based on the loan you are availing.
No. Credit reports are personal and tied to an individual’s PAN and financial history. Credit reports are linked to an individual’s PAN and contain their personal financial history, including loans, credit cards, and repayments. Since the loan is being taken in your name, lenders need to assess your own creditworthiness. Therefore, only your personal credit report will be considered when applying for a loan.
Any Indian individual above the age of 18 years, who is salaried or has a monthly source of income, may apply for a loan through the KreditBee Platform.
KreditBee is a technology platform that helps individuals avail loans through regulated lending partners. The application process includes
- Downloading the app
- Registering with your mobile number
- Checking eligibility & filling up profile details
- Uploading KYC documents
- Applying for a loan
KreditBee has tied up with KrazyBee Services Private Limited, a certified NBFC, and other NBFC partners for lending.
NBFC stands for Non-Banking Financial Company. It is a financial institution registered under the Reserve Bank of India (RBI) that offers financial services like loans, credit facilities, asset financing, etc., but does not hold a banking license. Unlike banks, NBFCs cannot accept demand deposits (like savings accounts) but can provide loans and credit facilities similar to banks. KreditBee partners with RBI-registered NBFCs to offer loans to its users.
No, KreditBee itself is not an NBFC. It acts as a technology platform that facilitates loans from registered NBFCs like KrazyBee Services Private Limited and others.
The following is a list of Kreditbee's digital lending partners:
- Krazybee Services Private Limited
- Vivriti Capital Limited
- Northern Arc Capital Limited
- MAS Financial Services Ltd
- PayU Finance India Private Limited
- Kisetsu Saison Finance (India) Private Limited (KSF)
- Piramal Finance Limited (Formerly Piramal Capital & Housing Finance Limited)
- Cholamandalam Investment and Finance Company Limited
- Mirae Asset Financial Services (India) Pvt. Ltd
Yes. KreditBee’s partnered NBFCs and banks share customer repayment data with all four major credit bureaus on a quarterly basis to maintain updated credit histories.
You can read our T&C here.
You can read our Privacy Policy here.
Traditional banks usually take 4–7 days to process a Personal Loan and require extensive documentation and in-person visits. In contrast, KreditBee offers a fully online process that can be completed in around 15 minutes, with direct disbursal to your bank account.
KreditBee is a digital platform and you can avail most of the loan products across all cities in India.
No. A loan is different from a credit card. Loans have fixed repayment terms and schedules, while credit cards often come with revolving credit and moratorium periods.
KreditBee takes data privacy and security seriously. All personal and financial information is protected using industry-standard encryption and is shared only with regulated lending partners as per consent.
KreditBee stands out for its quick, 100% digital application process, minimal documentation, fast disbursal (often within 15 minutes), and flexible loan options.
No, you need a smartphone to download the app, complete KYC, and apply for loans.
Yes, you can apply for a loan on KreditBee at any time through your smartphone
Currently, KreditBee is available in English & Hindi.
Profile
Creating a profile on KreditBee after your eligibility involves 5 steps as follows:
- Upload KYC documents - Address proof (Aadhaar), Identity proof (PAN) and selfie
- Provide general information - Marital status, education, profession, current address and type of residence
- Income verification - Bank statement (This step can be skipped and done later. Verifying income will boost your credit limit)
- Reference contact information - 2 reference contact name and phone number
- Employment details - Type of employmemt and monthly income
Please ensure that you have entered a valid 10-digit phone number and that you have checked the consent box.
Please ensure that the phone number you entered is correct and valid. Also make sure that the phone number you have entered has provision to recieve SMS and has good network. If the issue still persists, please restart your device or wait for sometime and retry again. Also note that the OTP is valid for only 30 seconds. If your OTP expires, click the “Resend OTP” button to receive a new one.
Yes, you can enter a different phone number, but it must be able to receive SMS for the OTP. It is advisable to have the phone number in the same device that you are using. Also ensure that this phone number is yours, since it will be used later during loan application process.
We use SMS, Whatsapp and email channels to send important information related to your profile, loan application, gold purchase, or credit score report etc. You can opt out of receiving promotional communication alter post registering.
KreditBee has tied up with KrazyBee Services Private Limited which is a registered NBFC and other NBFC partners to offer you the best loan options available. The loans are sanctioned by these Lending partners of KreditBee, with which we need to share your details to determine loan eligibility. The full list of partners can be viewed in the Terms and Conditions.
CKYCR stands for Central KYC Records Registry. We need your consent to access your CKYC record mandatorily as per RBI guidelines before a loan can be sanctioned.
We collect your PAN details to check your Credit Score and other financial parameters. In India, there are 4 well known Credit Information Companies that track the Credit Score of an individual. They are Experian, CIBIL, CRIF and Equifax. They are entities regulated by law and have all the loan and repayment information of an individual, be it a credit card use, a bank loan, or a telecom postpaid connection. This is mandatory as per RBI guidelines before a loan can be sanctioned.
Your credit report helps us assess your creditworthiness to decide whether you are eligible for a loan and the loan amount. In India, there are 4 well known Credit Information Companies that track the Credit Score of an individual. They are Experian, CIBIL, CRIF and Equifax. They are entities regulated by law and have all the loan and repayment information of an individual, be it a credit card use, a bank loan, or a telecom postpaid connection.
KreditBee uses the PayU Score as part of its risk evaluation process when assessing your loan application. The PayU Score is developed by PayU Payments Private Limited and is based on your payment history on the PayU platform, where you've made payments to other merchants. By giving consent, you allow KreditBee to access this score, which provides valuable insights into your past payment behavior. This helps us make more accurate and faster lending decisions.
A minimum monthly household income of ₹25,000 is required to qualify for a loan from all our lending partners. Household income is the combined income of all persons in your imemdiate family such as parents, spouse, siblings, children living with you.
Udyam registration status is needed to determine your eligibilty for availing a business loan from Kreditbee.
Checking GST registration helps us verify your business credentials and evaluate your loan eligibility.
Referral codes are shared by existing users of KreditBee to invite you on the platform. Any of your friends, family, or acquaintances with a KreditBee profile can share their referral code with you. It is not mandatory and you can proceed without entering a referral code.
No please enter your own email address. You will receive confidential communication on your registered email. You may also need to verify this email address via OTP.
No, each email address can only be associated with one account.
Please make sure the email address is entered correctly and that you have checked the consent box.
Verify that the email address is correct, valid and ensure that you have a stable internet connection. You can also check you Email Spam folder if the OTP is received there. Also note that the OTP is are valid for only 30 seconds. If your OTP expires, please click “Resend OTP” to get a new one.
Yes, you can pause the process and return to complete it when you have your PAN number available.
A valid PAN is mandatory to avail a loan on Kreditbee as it is required for identity verification and compliance with government regulations. If you don’t have a PAN, you’ll need to apply for one through the official Income Tax Department website or a PAN facilitation center before proceeding with your loan application.
This message indicates that your PAN is already registered with KreditBee, most likely under a different mobile number.
If you have previously registered with KreditBee, please log in using the same mobile number. The last four digits of that mobile number will be displayed in the error message to help you identify which number was used.
If you're unsure about the mobile number used or believe you never created a KreditBee profile, please contact our customer support team at help@kreditbee.in for assistance.
Please refer to our Privacy Policy for the list of permissions that we access and how we use the data. We only access data that we need to determine your loan eligibility and all data is securely stored with the NBFC partners. No data is shared with any third party. Your data is handled in compliance with all applicable data protection laws.
To enable SMS permissions again, go to your phone’s Settings > Apps > KreditBee > Permissions, and turn on SMS access. Please note that the exact steps may vary depending on your device.
Your profile may have been rejected due to reasons such as incomplete information, not meeting eligibility criteria, or verification issues. Please note that the evaluation is done through an automated system, and we are unable to manually override or confirm individual profiles. You can retry applying after 3 months.
KYC is mandatory as per RBI regulations. It helps verify your identity, ensures your profile is genuine, and enables secure loan disbursal.
Reference contacts help verify your credibility and are used only in case of verification or emergencies. They are not contacted without your consent.
No, your references will not be contacted unless there’s a need for verification or in case of emergencies.
No, income verification is optional at the profile creation stage. This can be done later through 'Discount and Credit' section in 'Accounts' section.
Ensure your document is clear, not expired, and meets the size limit. Try using a better camera and check your internet connection.
No, you cannot edit your profile details later. Hence kindly ensure that the information filled by you is correct.
A selfie is used to match your face with the ID documents you upload. It ensures your identity is not being misused and prevents fraud.
Once all documents are submitted, profile verification usually takes a few minutes to a few hours. In some cases, it may take up to 24 hours.
No, each phone number can be linked to only one KreditBee profile to maintain authenticity and avoid fraud.
No, the mobile number used for profile creation must be registered in your own name for verification purposes.
Yes, you can log in to your KreditBee account on a different device using the same registered mobile number. All partially completed steps will be saved and can be resumed from where you left off.
Yes, KreditBee follows strict data protection practices in line with RBI guidelines and IT security protocols. All personal data, including KYC documents, are encrypted and stored securely. Your information will not be shared with any third party without your consent.
Profile rejections can occur due to multiple reasons such as: blurry documents, mismatched details, fake/incomplete information, poor credit history. Please ensure all information is accurate and documents are valid before reapplying.
There is no limit to the number of times you can retry uploading your documents. However, ensure the following for a successful upload:
- Check your internet connection.
- Make sure the documents are clear, original photos (not scanned or photocopies).
- Avoid blurry or cropped images.
- Ensure all required details are visible.
No, currently profiles cannot be deleted via the app. If you wish to deactivate your account, please contact customer support.
We will not be able to verify your Aadhaar as OTP verification will not go through
No, Aadhaar is mandatory as address proof and is required to complete your profile.
To upload the aadhaar information via paperless aadhaar method follow the following steps:
- Enter your aadhaar number and security code (CAPTCHA) displayed on the screen and click 'Submit'.
- Enter anu 4 digit share code for securing your aadhaar document
- Enter the OTP recieved on your aadhaar linked mobile number
- Your aadhaar as a proof of address will be successfully uploaded.
Location permission is required to ensure your location during KYC is within India, as mandated by UIDAI and RBI guidelines. We request access to your location to comply with these regulations.
To upload the aadhaar information via digilocker method follow the following steps:
- Login to your digilocker account using aadhaar and OTP
- Allow permission to Krazybee service NBFC to access your aadhhaar document from your digilocker account
- Your aadhaar as a proof of address will be successfully uploaded.
You can sign up for a digilocker account through through the option displayed on the aadhaar information screen
No, the documents are not required to be provided again and again. Once your documents have been successfully verified and your KreditBee profile is confirmed, you need not re-submit your documents. However, you are required to notify us and upload new documents for verification in case there are any changes in your employment, salary, or residence.
As of now, we support uploading of documents through the app only.
These details help us understand your financial profile and risk category, which impacts your eligibility and loan offers.
Yes, you can still create a profile. However, loan eligibility may be limited if you do not have a stable source of income.
Loan application
Send a video or screenshot of the issue with your registered phone number and device model to help@kreditbee.in using your registered email ID
If a loan amount is marked as 'Locked', it means you are currently not eligible to avail that amount as your maximum disbursal limit. To unlock this amount, you need to boost your credit limit by maintaining a good repayment track record by availing other available loans.
The Annualized Interest Rate is the effective interest rate expressed on a yearly basis, even if the loan or credit product has a shorter tenure (such as monthly or quarterly). It helps you understand the true cost of borrowing per year, allowing you to compare different loan offers easily.
The Annual Percentage Rate (APR) represents the total annual cost of the loan as a percentage. It includes the interest rate plus other fees such as processing fees, assessment fees, etc. APR gives you a clear picture of the actual cost of borrowing and helps you make informed decisions.
The fees and charges include: Processing fee, Loan documentation fee and GST
No, the fees are not refundable. Since you do not pay anything upfront, the fees are deducted from the loan amount at the time of disbursal. If your application is rejected, no amount is deducted or charged from you.
Insurance helps cover your loan amount and interest in case of accidental death or critical illness, ensuring your loan does not become a burden on your family.
You can remove the insurance premium by unchecking the insurance checkbox on the loan summary page before confirming your loan.
The credit score report fee covers the cost of obtaining your credit score report from credit bureaus. Your credit score is a numerical representation of your creditworthiness, reflecting your ability to repay borrowed money. A higher score improves your chances of loan approval at better interest rates.
Yes, you can remove the credit score report fee by unchecking the relevant checkbox on the loan summary page before final confirmation.
The loan documentation fee is a mandatory one-time fee charged to cover the cost of digitally signing and processing your loan agreement. This fee covers administrative costs involved in preparing and managing your loan documents digitally.
GST is charged for the services provided by the lender, such as processing fees, prepayment charges, late payment penalties, etc. Please note that GST is not applied on the loan or interest amount.
No, all fees and charges such as processing fee, loan documentation fee, GST, credit score report, insurance premium etc are deducted from your loan amount upfront. You do not have to make any separate payments.
Yes, you can choose your preferred EMI tenure while selecting the loan amount. The loan amount and available EMI durations will be shown on the loan selection screen for you to customize before proceeding. Please note that you cannot change your EMI amount or tenure after the loan is disbursed.
Yes, after selecting your loan amount and tenure, you’ll be shown a detailed breakup including principal, interest, processing fees before final submission of your loan application.
Yes, the interest rate may vary depending on the selected tenure. A longer tenure may result in higher interest payout overall.
You can cancel the loan before final submission. Once the loan is disbursed to your bank account, it cannot be cancelled and repayment will be necessary as per the agreed terms.
The 'transfer to bank' amount is the actual disbursed amount after deducting fees and charges such as processing fee, loan documentation fee, credit report fee, insurance premium, and GST. The remaining amount is transferred to your bank account.
Please check any ongoing offers or promotional codes in the app or contact customer support for valid coupon codes.
No, only one coupon code can be applied per loan application.
Please ensure the coupon code is entered correctly. Also, verify if the coupon code has expired or if it is applicable to your current loan application.
Your premium is calculated as a percentage of your loan amount. For example, if your premium rate is x%, then your premium amount = Loan Amount × x%.
After your loan amount is credited to your bank account, your insurance policy will be generated and shared with you via your registered email ID.
You can find the coverage details and policy period on the insurance details page. Click on the 'Know More' option in the insurance section on the loan summary page.
Your repayment schedule includes the principal amount, interest, and the EMI for each month throughout the entire loan tenure, along with the due dates for every payment.
Your EMI is calculated by spreading your loan amount and the interest across the chosen tenure so that you pay the same fixed amount every month. This way, your monthly payment stays equal throughout the loan period.
Please note that the first EMI may be greater due to the additional number of days in the first month's EMI.
We need your bank account details to disburse the loan amount.
We will need your bank account number and IFSC code
IFSC code identifies your specific bank branch. You can find it on your bank passbook. Alternatively, use the 'Find IFSC' option on the bank details screen.
We need to ensure that the bank account that you have provided belongs to you.
You should be the Primary Bank Account Holder and the account should be a Savings Account. Fixed Deposits and Virtual Accounts will not be accepted.
We will automatically try to verify the validity of the bank account by making a token transfer of Re. 1/- to the bank account provided by You. If we are not able to verify it automatically, you may try providing another account.
No, you can only get the loan amount transferred to your personal savings bank account.
Yes, it is possible to get the loan amount transferred to a bank account jointly held by you. However, you should be the primary account holder of that joint bank account.
No, once the loan is approved, the bank account cannot be changed. Your loan amount will be disbursed into this bank account. However, for repayments you can set up an auto debit using a different bank account
Bank account verification is usually completed within a few minutes. In rare cases, it may take up to a few hours depending on your bank.
Your loan document is available in the following languages: English, Hindi, Kannada, Tamil, Telugu, Malayalam, Marathi, Gujarati, Bengali, Odia, and Punjabi. You can select the language you are comfortable in while accessing the loan document
Yes, but no physical signature is required. You can sign digitally using either of the following methods:
- E-sign using Aadhaar – Requires an Aadhaar-linked mobile number for OTP verification.
- Digital Sign using Face ID – Requires real-time selfie and OTP verification.
You need your Aadhaar number linked to your mobile and the ability to receive OTP on that number for verification.
lease check the following:
- Ensure your mobile network is stable and active.
- Verify that the mobile number entered is correct.
- Make sure your mobile number is linked to your Aadhaar.
You must take a real-time selfie in a well-lit area with a plain background. Uploading a photo from the gallery is not allowed. You will also need to verify using an OTP.
KFS (Key Facts Statement) is a document that gives you a clear summary of important loan details such as the loan amount, interest rate, processing fee, tenure, EMI amount, and total repayment. It ensures transparency so that you understand the full cost of the loan before accepting it.
The signing makes the Loan Agreement a legally binding agreement and states that once a loan is disbursed to you, you are liable to pay back the entire amount with interest and other charges as applicable within the maturity of the loan. You cannot avail a loan without signing the Loan Agreement.
No, once you’ve signed the loan document, the loan amount and tenure are locked. You must cancel and restart the application to make changes.
There could be many reasons including but not limited to poor credit score, illegible documents, information mismatch. We decide the eligibility of every borrower based on parameters provided by our various lending partners. If your loan did not get approved, don’t worry. It is not always or necessarily a reflection of your credit worthiness Whatever the case may be, we will let you know in case your application could not be approved. Also, you may re-apply for a loan in 3 months in such cases.
As long as you are eligible for a Flexi Personal Loan and your profile is confirmed, you can get your Flexi Personal Loan amount transferred directly into your bank account within just 15 minutes of application.
In some cases, the loan may take up to 24 hours to be approved and disbursed to your bank account.
Yes, a notification is typically sent via the app, SMS, or email once funds are credited to your account.
Yes, you can reapply after 3 months. In the meantime, you can improve your eligibility by enhancing your credit behavior and ensuring all documents are accurate.
Once the loan is approved and disbursal is in process, it cannot be cancelled. If it hasn’t been disbursed yet and you wish to cancel, please reach out to our support team quickly.
You can reapply after 3 months. We recommend improving your credit profile or correcting any errors in your documents before applying again.
We ask for your pincode to ensure your location is within our serviceable areas. We currently operate in specific regions across India, and checking your pincode helps us verify availability in your area.
This means your pincode falls outside our serviceable zones. We’re working on expanding to more locations. You can check back later or use a different pincode if you have access to a nearby serviceable area.
Tap on 'Load more brands' to see if your preferred vehicle is listed. If it's still not there, you can manually add the vehicle details on the same screen. However, please note that not all manually added vehicles may be accepted for a loan.
No, you can apply for only one vehicle per loan application.
No, a down payment from your end is required. We finance up to 95% of the On-Road Price, depending on your credit profile and loan eligibility. The remaining amount must be paid by you directly to the dealer.
No, the dealer is assigned by us based on your selected vehicle and location. We work with verified dealers to ensure a smooth and trustworthy process.
Yes, once a dealer is assigned, you may need to visit their showroom for vehicle inspection, documentation, and final delivery steps. Our assigned dealer will guide you through the process.
Credit Limit
You can check your available credit limit or maximum disbursal amount directly in the KreditBee app. This will be displayed on the loan amount selection screen.
Yes, all NBFCs and Banks partnered with KreditBee are connected to India’s four major Credit Information Companies. They report the repayment history of all KreditBee customers to these agencies every quarter, which contributes to your credit score.
Your credit limit is determined based on multiple factors, including the authenticity of your submitted documents, your income details, and your previous loan repayment history. These are verified through your KYC documents and other data points during profile creation.
Every customer starts with a system-assigned maximum credit limit. This limit may increase over time based on your credit behavior. You can improve your chances of a higher limit by:
- Taking loans regularly through KreditBee
- Making all EMI payments on time
- Maintaining a healthy credit score
Your credit score is directly impacted by your repayment behavior. Timely repayments of loans taken on KreditBee will improve your credit score, making it easier to get loans at better interest rates in the future. However, delays or defaults can lower your score significantly, affecting your ability to borrow from other financial institutions.
No, successful repayment is just one of the key factors. Other important aspects include your monthly salary, bank cash flow, spending habits, and overall financial stability. KreditBee evaluates your complete profile to decide whether your limit can be increased.
The minimum and maximum disbursal amounts are predefined by the system based on your credit profile, repayment history, and other eligibility factors. You cannot take a loan lower than the displayed minimum amount.
Loan Products
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
KreditBee charges a processing fee based on your loan amount, which covers administrative and verification costs. The exact fee will be displayed clearly before you confirm your loan application, ensuring full transparency. Since there is some operational effort that goes into performing credit checks and sanctioning the loan, the processing fee is charged upfront from the loan amount. However, this is a standard practice followed by all financial entities.
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
Once eligible and profile is verified, loan is disbursed within 15 minutes.
No, you cannot hold more than one active Loan at a time. You need to fully repay your existing loan before applying for a new one. This helps maintain your creditworthiness and ensures responsible borrowing.
Yes, you are allowed to reapply for a Personal Loan after a gap of 3 months from your last application. However, approval depends on your updated credit profile and KreditBee’s discretion based on your financial behavior and eligibility at that time.
No, once the loan is approved and disbursed, the loan tenure and repayment schedule are fixed. Changes to tenure or EMI dates are not allowed as the terms are finalized during loan approval to ensure clear repayment commitments.
Increasing your loan limit is possible by maintaining a strong repayment history with KreditBee. Besides timely repayments, factors like your current monthly income, credit score, overall financial behavior, and other internal parameters are evaluated to increase your limit.
While timely repayment is crucial, KreditBee considers multiple factors such as your updated monthly income, credit score, spending behavior, and internal credit policies before increasing your credit limit. Hence, timely repayment alone does not guarantee a limit increase.
A decrease in credit limit can result from changes in your financial profile like a drop in income, deteriorating credit score, higher credit utilization elsewhere, or internal risk assessment adjustments performed periodically by KreditBee.
No, KreditBee operates on a fully digital platform. The entire loan application process is online via the KreditBee app. For any questions or assistance, you can write to help@kreditbee.in, but the team does not initiate contact for loan offers.
If your loan is already active and disbursed, you cannot cancel it but you must repay it in full as per your loan agreement. If your loan application is still in progress and not disbursed yet, cancellation is not permitted once the process has started.
Yes, KreditBee sends timely reminders about your EMI due dates through multiple channels like SMS, email, and app notifications to help you avoid missed payments and penalties.
Missing an EMI results in late payment penalties and negatively affects your credit score, which can impact your future loan eligibility. Persistent defaults may lead to legal action.
If you have an active loan, changes to the disbursed bank account cannot be made. Once your loan is closed, you can add a new bank account through the Account section. Please ensure that you are the primary account holder and that all bank details entered are accurate.
Yes, after you have fully repaid your loan, you can download the NOC which acts as an loan repayment certificate directly from the KreditBee app.
No, KreditBee allows first-time credit users to apply by assessing other factors such as income verification, employment details, and identity proofs. A CIBIL score is helpful but not mandatory for loan approval.
No. Let’s say you’re eligible for a loan of ₹25,000. You can apply for an amount lesser than ₹25,000 based on your requirement and convenience. You can also choose your repayment tenure from the provided options.
It is mandatory to fill in the details of your company-provided salary account if you want to apply for Personal Loan for Salaried. We require this information as a part of our process to check and validate your employment and salary details provided. We also need this information to cross-check your transactions as recorded in your bank statement, based on which your credit limit would be decided. There is no reason to worry, though. These details are completely safe with us and won’t be shared with anybody.
Yes, you can. However, approval for the same depends on your eligibility, which includes, but isn’t limited to your monthly salary, credit score, and certain other device-specific parameters and social coordinates that we consider. However, even if you are not eligible for one at the first go, you can always graduate to the Personal Loan for Salaried segment by availing smaller loans at first and repaying them back on time.
Yes. A company ID card is not mandatory to be able to avail Personal Loan for Salaried.
Yes. As long as you have valid salary slips and can validate your salary details through Net Banking or bank statement PDF upload, you can avail a Personal Loan for Salaried from us.
We serve most of the Tier-1, Tier-2, and Tier-3 cities in India. You may log into the KreditBee app and check for availability.
No. Self-employed individuals can currently only avail a Flexi Personal Loan.
You can establish your business ownership by submitting one of the following documents:
- GST Certificate
- Udyam Certificate
- Shop and Establishment Certificate
- FSSAI License Certificate
Yes, KreditBee offers Business Loans in most Tier-1, Tier-2, and Tier-3 cities across India. You can check availability by logging into the KreditBee app.
Yes. Business Loans are specifically meant for self-employed individuals, traders, shop owners, and small business owners with valid proof of business.
As per the loan agreement signed by the customer the loan repayment is an obligation of the individual borrower (proprietor) even if the verified business has shutdown during the loan tenure. The customer needs to make necessary alternate arrangements to make timely repayments and close the loan to avoid any impact on the individual's credit score/profile.
Yes, business loan can be availed by submitting other business registration documents like Udyam Certificate, Shop and Establishment Certificate, FSSAI licence among others.
Unsecured business loans do not require any collateral to be offered for eligibility.
Yes, currently we are only serving two wheeler loans if your location is Bengaluru
No, KreditBee Two-Wheeler Loans are currently available only for the purchase of brand-new vehicles through our partnered dealerships.
Yes, the vehicle will be registered in your name. However, KreditBee NBFC (KBNBFC) will be listed as the hypothecation party until the loan is fully repaid.
Yes, a down payment is required. We can finance up to 95% of the On-Road Price, depending on your credit profile and loan eligibility. The remaining amount must be paid by you directly to the dealer.
No, vehicle insurance is not covered under the loan. You are required to purchase insurance separately when buying the vehicle.
No, you cannot request a change in vehicle brand or dealer after applying.
KreditBee has partnered with authorized dealers in cities like Bangalore and Mysore. Loans are available for over 14 major two-wheeler brands including scooters and motorcycles. A list of all available vehicles eligible for a two wheeler loan can be found during the first few steps of your loan application itself.
The loan amount is directly disbursed to the assigned and verified dealer to pay for the vehicle. It is not transferred to your bank account.
No, selling the vehicle before completing your loan repayment is not allowed as the vehicle remains under hypothecation with KBNBFC.
Once the loan is approved and booking is initiated, the down payment made for vehicle booking is non-refundable. Cancellation after approval may result in financial loss and will impact your loan application history.
Yes, a Loan Against Property (LAP) is available only for property owners. To be eligible, you must own residential, commercial, or industrial property. If you don’t own a property, you can avail this loan by adding one of your blood relatives or spouse who own a property as the co-applicant for this loan.
You can apply for a Loan Against Property if you, one of your blood relatives or spouse own:
- Residential property (e.g., your home or apartment)
- Commercial property (e.g., office spaces, shops, or retail spaces)
- Industrial property (e.g., warehouses or manufacturing units)
The loan amount you can get depends on the market value of your property and your ability to repay. Typically, you can borrow up to 60-70% of the property’s current market value, but the exact amount will be determined after an assessment by our team.
Yes, you can apply for a Loan Against Property even if you already have an existing loan on the property, provided there is sufficient equity in the property and the outstanding loan does not exceed the maximum allowable loan-to-value (LTV) ratio.
Yes, a property inspection and valuation will be conducted as part of the loan approval process. Our team will assess the current market value of your property and check that it meets all eligibility criteria for securing a loan.
In most cases, properties under construction are not eligible for a Loan Against Property. However, once the construction is complete and the property is ready for possession, you may be eligible to apply.
To be eligible for a Loan Against Property, the property must be in your name, and you must have clear title ownership. If the documents are in someone else’s name, you will need to either transfer the property to your name or explore other loan products that may suit your situation.
If you sell the property after taking the loan, the loan must be repaid in full, and the property will be released from the collateral agreement. Please contact us before selling the property to discuss the steps required for loan closure.
Yes, you can apply for a joint Loan Against Property if the property is jointly owned. Both applicants will need to meet the eligibility criteria, and both will be responsible for repaying the loan.
Personal Loan
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
Business Loan
To know more about the interest rates and processing fees, select the loan product:
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To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
Loan Against Property
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
Two Wheeler Loan
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
To know more about the interest rates and processing fees, select the loan product:
Loan Against Mutual Funds
- It's a loan you take by pledging your mutual fund units as security, without selling them. You receive funds directly in your bank account, while your units remain invested in the market as before.
- No. You remain the owner of your units throughout the loan and stay entitled to any returns they generate. Pledging only places a hold on the units, meaning you can't sell them while the loan is active.
- You need to be an Indian citizen, 21 years or older, with a personal and household income of at least ₹25,000/month, a valid government ID, and an Aadhaar-linked mobile number. You'll also need eligible mutual fund units that aren't already pledged or locked-in elsewhere.
- Only funds held with certain registrars (CAMS/KFintech), not already pledged elsewhere, and not under any lock-in period (like ELSS funds) can be used. We're working to expand this coverage over time.
- We automatically select the funds needed for your chosen loan amount. If you'd like to change this, you can navigate to "View & Edit Fund Selection" before confirming your loan.
- As per RBI guidelines, we lend against a portion of your fund value rather than the full amount, this keeps a safety buffer in case fund prices fall. The exact amount you're eligible for is shown clearly before you confirm anything.
- LTV is the percentage of your eligible mutual fund value that becomes your loan limit. For example, if your eligible funds are worth ₹1,00,000, only a portion of that , not the full amount , is offered as your loan, with the remainder kept as a safety margin against market movement in line with RBI guidelines.
- Yes. We connect to your portfolio through MF Central, a SEBI-regulated platform jointly set up by CAMS and KFintech, the two registrars that together hold records for most mutual funds in the country.
- If the market value of your pledged funds drops, your loan may become under-secured, this is called a shortfall. You'll get an alert with a deadline. Simply repay the shortfall amount shown in the app before that deadline.
- It is highly recommended to resolve any shortfall as soon as possible. Because market values fluctuate daily, acting quickly protects your investments and your loan standing.
- Yes. Since it's based on live fund values, your shortfall amount can move up or down daily until it's cleared. Always refer to the amount and deadline currently shown in the app, rather than an earlier alert.
- Your payment is treated as a part-prepayment. It's first adjusted against any EMI due/ overdue, then against your outstanding principal, and you get the interest benefit on the reduced principal starting from your next EMI.
- If it isn't resolved by the deadline, we may need to sell some of your pledged units to recover the amount, so it's best to act as soon as you get the alert.
- No, they're separate. Your EMI is your regular scheduled payment. A shortfall is an extra amount needed only if your fund value has dropped. You may need to pay one, the other, or both.
- If a shortfall isn't cleared by its deadline, or EMIs remain unpaid, the lender may sell (liquidate) some of your pledged mutual fund units to recover the amount owed. This happens only after you've been alerted and given a window to act.
- Your riskiest pledged funds are considered first. Only the amount needed to cover the outstanding shortfall and/or due/overdue EMI, along with any applicable charges, is liquidated , the rest of your pledged portfolio is left untouched.
- It’s a short 10 - 30 day window after closing your loan that lets you borrow again using the same mutual fund pledge. This saves you time and money by completely bypassing the pledging process and avoiding additional lien or un-lien charges. If unused, your pledge is fully released.
- Once you fully repay or foreclose your loan, and you don't take a new loan within the facility reuse period (usually 10 to 30 days), your pledge is lifted, and your units are fully restored automatically; no extra steps or OTP needed from you.
Auto Debit
Yes, you can set up a NACH auto debit mandate. This requires saving bank account details
NACH mandate is an authorization you give to KreditBee to automatically deduct your EMIs from your bank account on the due date every month. It ensures timely repayment without you having to remember the due date manually. It is a secure and RBI-approved system used by banks and financial institutions.
NACH mandates are created in the loan journey to schedule auto debit of EMIs. There are 3 methods to create NACH mandates - using debit card details, netbanking creadentials or using aadhaar details.
- To create a NACH mandate using debit card, select the debit card option on NACH option selection screen. After selecting debit card, you will have to provide the debit card details of the bank account you are using to create the mandate. For a step-by-step guide, you can watch the explainer video - video link
- To create a NACH mandate using Aadhaar, select the Aadhaar option on NACH option selection screen. After selecting Aadhaar, you will have to provide the Aadhaar details of the Aadhaar card linked to your bank account. For a step-by-step guide, you can watch the explainer video - video link
- To create a NACH mandate using Netbanking, select the Netbanking option on NACH option selection screen. After selecting Netbanking, you will have to provide the netbanking credentials of the bank account you are using to create the mandate. For a step-by-step guide, you can watch the explainer video - video link
- To cancel a NACH mandate, go to my account section on your KreditBee platform and click on Auto debit mandates option. You can see all the auto debit mandates you have created here. Click on 'cancel mandate' option against the mandate you want to cancel and your request will be processed. For a step-by-step guide, you can watch the explainer video - video link
- To suspend a NACH mandate, go to my account section on your KreditBee platform and click on Auto debit mandates option. You can see all the auto debit mandates you have created here. Click on 'suspend mandate' option against the mandate you want to suspend. To revoke a suspended mandate, go go to my account section on your KreditBee platform and click on Auto debit mandates option. You can see all the auto debit mandates you have created here. Click on 'revoke suspend' option against the mandate you want to revoke the suspension off. For a step-by-step guide, you can watch the explainer video - video link
No, the EMI auto-debit usually happens during the bank’s batch processing window on the due date. You can’t specify the exact time.
The EMI will fail and you may be charged a late payment fee. Please ensure sufficient balance before the due date or choose manual repayment.
Repayment
You can repay your loan by heading over to the Repayments section and making an online payment. We support payments via Net Banking, Debit Card and UPI. Some methods may incur a convenience fee.
You can easily check your current loan balance, EMI schedule, and repayment status anytime by logging into the KreditBee app.
You can find it by logging into the app. On the homepage you will find your active loan, click on this and your repayment schedule will be displayed
No. We support loan repayments only through the KreditBee app via Debit Card, Net-Banking and UPI. If you are facing an issue while repaying your loan, kindly write to us an email on help@kreditbee.in and our team will help you for the same.
Yes, you can repay your loan anytime you wish to do so, even before the repayment date
As of now, we support online repayments only.
No. The entire amount needs to be paid on or before the due date.
No. KreditBee does not provide any option to reschedule or postpone your EMI date.
Yes, you can make a prepayment on the KreditBee app before your due date.
You will receive an SMS and email confirming the repayment. You can also check the Repayment section on KreditBee app for confirmation.
There can be times when, because of network issues or issues with the payment gateway, the money gets debited from your account but it does not get accepted by the payment gateway. In that case, you should get your money back within 7 working days. If you still do not get the money back to your account, please get in touch with us on help@kreditbee.in with screenshots for us to help you.
Pre payment & Foreclosure
Yes, you can make a prepayment on the KreditBee app before your due date.
To know more about the interest rates and processing fees, select the loan product:
Yes, you can foreclose your loan on the KreditBee app before the loan tenure ends
To know more about the interest rates and processing fees, select the loan product:
After prepayment, your loan details will be updated in the app. You can check that your EMI schedule will be changed
Prepayment may lead to reduction of tenure of loan thereby leading to slightly shorten credit history, but overall it often improves your credit score by lowering outstanding debt and demonstrating financial responsibility.
Income verification
Your income information helps us evaluate your ability to repay the loan and decide your eligibility.
KreditBee offers loans only to applicants who have a valid income source. If you don’t have one, unfortunately, you won’t be eligible to apply at this time.
We use this information to verify your employment and income source to provide you with a higher loan amount.
You can add your company by selecting 'Add new company' option in the dropdown of all listed companies.
Account aggregator, net banking and bank statement PDF are modes of income verification to verify your monthly income. Account aggregator requires OTP verification on mobile number linked to bank account, netbanking requires netbanking username and password, and bank statement option requires uploading PDF bank statement by downloading it from your bank website. Account aggregator is the fastest process.
Please make sure that your bank statement pdf is less than 10mb. If the PDF size is more than 10mb, try uploading monthly bank statement individually rather than uploading 1 file.
Offers
The "Offers" section gives you steps you can complete—like verifying details or submitting documents—to enhance your credit limit and potentially lower loan pricing.
You can complete any of the following steps:
- Basic details
- Income verification
- Asset validation
- Re-verify KYC
- Business details
- Employment verification
Yes, you are encouraged to complete as many steps as possible to maximize your benefits.
Work email verification can fail in cases like:
- The email you entered is incorrect or personal (not work-related)
- OTP wasn't entered correctly
- OTP email was not recieved. Please check spam folder as well
Mobile verification can fail in cases like:
- The number is not your registered KreditBee number
- The OTP entered was incorrect
On successful completion of any of the step in th Offers section, you can potentially result in credit limit increase and you can also receive a processing fee discount of up to ₹10 on your next loan.
Common reasons:
- Incorrect credentials or failed OTP
- Uploaded statement not legible or invalid format
- Incomplete bank details
Your electricity connection verification may fail for the following reasons:
- The electricity bill is not in your name – for example, it belongs to your landlord or is registered under a previous resident.
- The registration/connection number entered is incorrect or does not match official records.
- There may be a technical issue fetching details from your electricity provider.
Your vehicle registration verification may fail due to the following reasons:
- The vehicle is not registered under your name, but under a family member, company, or rental agency.
- You are listed as a co-owner, not the sole owner.
- The vehicle is commercial, not personal.
- The registration number entered is invalid or does not match government records.
Re-verifying your KYC may fail due to the following reasons:
- Documents are unclear during the video call
- Video quality is poor or lighting inadequate
- Information provided doesn't match with KYC records
The Business Details verification may fail due to one or more of the following reasons:
- Invalid or Incorrect Documents: The business documents uploaded are expired, incorrect, or not valid for verification (e.g. a personal document uploaded instead of a business one).
- OTP Verification Failure: If you're verifying using GST or Udyam details, OTP may not be delivered to the linked mobile number, or it was entered incorrectly.
- Poor Quality Uploads: Uploaded files (like business proofs or certificates) are blurry, incomplete, cropped, or unreadable.
UPI
UPI is a simple payment method that allows easy money transfer from one person to another, digitally. It is similar to NEFT or RTGS transfers.
A Virtual Payment Address (VPA) or a UPI ID is a unique identifier, which you can use to send and receive money on UPI. Think of it as an email ID which you can use to transfer money.
Follow these steps after successfully logging into the KreditBee app and completing the eligibility check:
- Click on the My UPI icon on the UPI & Rewards card.
- Click on Add Bank Account to initiate registration.
- Allow permissions when prompted.
- An SMS will be sent to verify your mobile number.
- Your bank accounts will be auto-fetched or can be selected manually.
- Once added, a UPI ID (phonenumber@kbaxis) will be created.
Upon successful registration, a default ID i.e mobilenumber@kbaxis will be created for you. You can add one more VPA by going in the UPI settings section.
You will only be able to see the Bank that is live on UPI.
If you encounter this error while linking your bank account, try the following:
- Wait a few minutes and retry.
- Contact your bank if trying to link Minor/Joint accounts.
- Ensure selected bank is correct.
- Check if the mobile number is linked to your bank account.
- Ensure correct SIM is selected in dual SIM devices.
Your mobile verification may fail if:
- The app is unable to send an SMS.
- There is a network issue. Make sure your phone has network access and is not in flight mode.
If you encounter this error while linking your bank account, try the following:
- Ensure your phone has proper network
- Ensure you have sufficient balance for SMS
- Do not switch apps during the process.
UPI PIN is a 4 or 6-digit number used to authenticate transactions. It is set during registration for each linked account, credit card, or credit line, ensuring secure transactions.
Your bank is not registered with UPI. Please check with your bank for further details.
Your bank does not allow your account type to be listed on UPI. Try linking a different account.
After linking a bank account, go to the account details page and choose Set PIN or Forgot PIN. You can set it using:
- Debit Card (enter last 6 digits + card expiry date + OTP).
- Aadhaar (enter first 6 digits + OTPs from UIDAI and bank).
Yes, the same UPI PIN can be used to authorize transactions using the same bank account on KreditBee.
On KreditBee UPI, you can send money using:
- UPI QR/Bharat QR code
- VPA
- Mobile number
- Account number & IFSC
- UPI number
While sending money via UPI ID, the account holder name and UPI ID are different. Are they the same person?
Yes, you can send upto ₹1,00,000 per transaction and per day, per bank account.
Go to the bank details page and click on “Set As Primary.” The primary bank is used for receiving payments to your VPA.
You can have up to 3 VPAs per bank account – a default mobilenumber@kbaxis, a bank-specific VPA, and one custom VPA (if available).
You can use the 'Self Transfer' option available on the UPI homepage. Simply select the source and destination accounts, enter the amount, authorize the transaction using your UPI PIN, and the transfer will be completed instantly.
Go to Scan & Pay on the homepage. Scan the receiver’s QR code or upload it from your phone to make a payment.
Once registered on KreditBee UPI, your default VPA and QR code are available in the ‘My QR’ section of the app.
You can request money by entering the amount and receiver’s UPI ID. They can accept or decline using their UPI PIN. Similarly, others can request payments from you.
In the "More UPI Options" page, you can find the "Payment request" option. You can view all the requests you have received and sent.
You can block unknown requests by clicking on the "Mark as Spam/Block" button on the request page. Once marked, the sender can no longer send requests.
Requests will remain valid for the time set by the initiator. If not accepted within that time, the request expires. Check pending requests in the "Payment requests" section.
The money is in your bank's pool account. Use the transaction ID to contact your bank. You can also report it via the "Help & Support" section in the app. The amount will be reversed in T+7 days.
The money may be with the beneficiary's bank. Use your transaction ID to raise a query with the bank or through the "Help & Support" section on the transaction summary page. The amount will be reversed in T+7 days.
No. Once a transaction is successful, it cannot be reversed unless the receiver agrees to refund. KreditBee only facilitates the transfer. Contact your bank if needed.
UPI PIN for Credit Line can be set using either Aadhaar or Debit Card. Availability may vary based on your bank.
Download the KreditBee app, complete registration, select your issuing bank, and link your Credit Line using the registered mobile number. Then generate a UPI PIN.
Fees may vary by bank. Customers should check for applicable interest, processing fees, or charges with the issuer.
No. Linking your Credit Line account on KreditBee is free of charge.
No. Only merchant (P2M) payments are allowed using Credit Line. Person-to-person transfers are not permitted.
No. Transfers from Credit Line are only allowed for merchant payments.
UPI Autopay allows you to set up mandates for recurring payments like insurance premiums, eliminating the need for manual tracking.
You can enter your KreditBee UPI ID on the merchant's checkout page to create an Autopay mandate. You’ll receive a request on the KreditBee app via notification and SMS. Review and approve the mandate using your UPI PIN. You can also scan the merchant's QR code or select KreditBee from the UPI options to complete the setup.
KreditBee points
To view your points, you can head over to the 'Refer & Earn' page or to the 'KreditBee points' under 'My Account'
10 KreditBee point is worth Rs. 1
You can use your KreditBee points in the following ways:
- You can avail a discount on processing fees while availing a loan from KreditBee.
- You can invest in KreditBee 24K gold using the points.
No. Any time you apply for a loan, the number of points that you can use to get a discount on the processing fees is limited, regardless of the actual number of points you have. In this case, you can only use the number of points displayed on the loan summary page.
Yes. You can have a maximum of 50,000 points at any given point of time. However, there is no restriction on earning more than 50,000 points if you keep utilizing them!
If you have accumulated the maximum number of 50,000 points, then you must first utilize some of them by availing a loan or redeeming the points before you can earn more points.
24k Digital Gold
24K Digital Gold is a digital mode of investing in gold. It is just like regular gold, which can be bought online and is stored in secured vaults by the seller on behalf of the customer.
Buy Gold - Buy 24K upto 99.9% pure, BIS certified gold at live market prices with the minimum purchase amount starting from just ₹10 Rupees
Sell Gold - Sell your gold anytime and get money transferred to your bank account instantly
24K Gold delivery - Convert your gold into coins and get it delivered to your address.
Auto invest in Gold - Set up auto investments on a daily, weekly or a monthly frequency
Yes, your gold is 100% secure. It is stored in high security vaults
To check your 24K Digital Gold wallet balance:
- Login to your KreditBee app
- Click on 24K Gold icon on your home page
- On the Gold page, the Gold wallet balance in Rupee & Gram would be visible on the top section of the page.
You can find the market price of Gold on the 24K Digital Gold homepage. Additionally live market buy or sell price is available on the buy/sell screen as well. The price gets refreshed periodically every 5 mins and the latest market price is updated.
To validate your identity, we require your PAN number. This is typically collected once during your registration on the KreditBee app. If your PAN details were not provided earlier, you will be prompted to submit them the first time you access the Gold module.
We are currently not offering new Digital Gold purchases. However, if you already hold a Digital Gold balance, you may continue to sell it without any issues.
Click on the 24K Gold feature on the KreditBee homepage. Once clicked, you will land on the Gold homepage, where you’ll find an option to sell Gold. Click this button and enter the amount of gold you want to sell, either in grams or in rupees. Click on "sell" and select the bank account you want the amount to be disbusrsed to. Once the sell is successful, your gold sell will be completed. You’ll see the transaction details on the success screen, and the sold gold will be reflected in your 24K Digital Gold wallet balance.
The bank transfer can take up to 4 hours, in case of NEFT it might take up to 48 hours. You’ll be notified by your bank once it is done.
Click on the 24K Gold feature on the KreditBee homepage. Once clicked, you will land on the Gold homepage, where you’ll find an option to sell Gold. Click this button and enter the amount of gold you want to sell, either in grams or in rupees. Click on "sell" and select the bank account you want the amount to be disbusrsed to. Once the sell is successful, your gold sell will be completed. You’ll see the transaction details on the success screen, and the sold gold will be reflected in your 24K Digital Gold wallet balance. Alternatively, you can also get your digital gold delivered.
We require your bank account details to disburse the proceeds from the Gold you sell.
If you've recently purchased digital gold, selling may be temporarily restricted due to a standard 72-hour security hold from the time of purchase. However, if you have gold from earlier purchases (older than 72 hours), you may still be able to sell that portion. The restriction only applies to the gold bought within the last 72 hours.
Yes, you can sell any portion of your gold holdings, either in grams or rupees, subject to the minimum sell amount of 10 Rupees.
Once a sell order is confirmed and payment is processed, it cannot be canceled. Please review your order details carefully before confirming the sale.
The gold quantity will be deducted immediately after the successful completion of the sell transaction and the amount will be transferred to your bank account immediately
Yes, you can sell your gold 24/7, including weekends and holidays.
Click on the 24K Gold feature on the KreditBee home page. Once clicked, you will land on the Gold home page. Scroll down to the bottom and you will be able to see the Gold Delivery button. Click on the delivery button. On the delivery page you'll be able to view the selected pincode and the list of products that can be delivered to that pincode. Select the product and you'll be able to view the product details. Product delivery can be done using the existing gold wallet balance. When the existing balance is less than the product weight, there is an option to pay for the product. On all the products there are delivery and minting charges applicable. You'll be able to view the payment summary and the mode of payment option. Once the payment is completed, you'll be redirected to the transaction status page. On the transaction page, there will be an option to track order. You can access the dispatch status by clicking on track order.
The gold wallet balance can only be used if it is enough as per the product value.
You’ll be able to track the dispatch and delivery status in the "Track Order" section after the order is placed.
If the delivery fails, you’ll get a refund. If the gold was purchased using gold wallet balance, you’ll get the gold wallet balance refund and delivery & minting charges will be transferred back to its source account. If the product was purchased, then the entire amount will be refunded back to the source account.
No, once the gold delivery order is placed, the delivery address cannot be modified. Please make sure to enter the correct address before confirming the order.
No, once the delivery order is placed and confirmed, it cannot be cancelled. If delivery fails, the refund process will be initiated automatically.
Yes, all gold products eligible for delivery come with applicable delivery and minting charges. These will be clearly shown before you make the payment.
If you're unavailable at the time of delivery, the logistics partner will contact you via phone to attempt delivery at your convenience
No, each gold product must be ordered individually. You will need to complete a separate transaction for each item.
Gold delivery is currently available only in selected pin codes. You can check availability by entering your delivery pincode on the gold delivery page.
If you notice any signs of tampering or damage, do not accept the delivery. Please contact our customer support immediately with details and photographs. A refund or replacement will be initiated after investigation.
No, cash on delivery is not supported. Payment must be completed online through the gold wallet or other available payment modes at the time of placing the order.
Credit Score Report
A credit score is a numerical representation of your creditworthiness, reflecting your ability to repay borrowed money. It is calculated by credit bureaus based on your credit behavior. A higher score suggests responsible credit usage, improving your chances of loan approvals at better interest rates. In India, there are 4 well known Credit Information Companies that track the Credit Score of an individual. They are Experian, CIBIL, CRIF and Equifax. They are entities regulated by law and have all the loan and repayment information of an individual, be it a credit card use, a bank loan, or a telecom postpaid connection.
Your credit score is calculated using a combination of key financial behaviors and credit history. Credit bureaus like CIBIL, Experian, CRIF High Mark, and Equifax use proprietary algorithms, but the core factors remain mostly consistent across bureaus. Some of the factors include:
- Payment History - This is the most important factor. It reflects whether you’ve paid your EMIs, credit card bills, and loan dues on time. Any missed or delayed payments negatively impact your score.
- Credit Utilization Ratio - This refers to how much of your available credit limit you're currently using. A lower utilization is seen positively. High credit usage can signal financial stress and reduce your score.
- Types of Credit in Use - A healthy mix of secured (e.g., home or auto loan) and unsecured (e.g., credit cards, personal loans) credit is beneficial. It shows you can handle different types of credit responsibly.
- Recent Credit Inquiries - Every time you apply for a loan or credit card, a “hard inquiry” is recorded. Too many inquiries in a short time can hurt your score, as it may appear that you're financially unstable.
You can purchase your credit score report by clicking on the ‘Credit Report’ option on the KreditBee homepage. After entering your registered mobile number, submit the OTP, make the payment, and your report will be available under the Credit Report tab within minutes.
Credit Report PDF is password protected. Password will be your Date of Birth in DDMMYYYY format OR a combination of first 4 CHAR of your PAN and last 4 DIGIT of your Mobile number.
Eg: If DOB is 26th July 1990, password will be 26071990 OR if PAN is BXLP*** and Mobile number is ***0051, password will be BXLP0051
Your Credit Score report has a credit score that usually ranges between 300 and 900, with higher scores indicating better creditworthiness. Some of the key factors in your credit score report which influence your score are:
- Late or missed payments
- High credit utilization
- Short credit history
- Too many recent credit inquiries
- Credit Account Summary
- Repayment history for each month
No. When you check your own score, it is considered a soft inquiry, which does not affect your credit score in any way.
Yes. If you find any incorrect or outdated information, you can raise a dispute directly with the respective bureau (CIBIL, Experian, etc.). They usually resolve such disputes after investigation.
Each bureau may have access to slightly different data and may use different scoring models. This can lead to minor variations in your score across CIBIL, Experian, CRIF, and Equifax.
Yes. Once your report is generated in KreditBee, you can download it as a PDF. You can also print it for offline reference.
Your credit report is usually ready within a few minutes of successful payment. In rare situations, it can take up to 24 hours due to technical or data processing delays.
Payment failures may happen due to network issues, declined cards, or bank server errors. You can retry after a few minutes or use a different payment method.
Referrals
No. A Referral code cannot be directly used while applying for a loan. You can earn KreditBee points by applying referral code in any of the following ways:
- The referral code can be automatically applied by clicking on the referral invite URL
- You can manually apply the referral code after first login in KreditBee app
- You can manually apply the referral code in ‘KreditBee Points’ section under ‘My Account’
- The earned KreditBee points can be used while taking a loan to get a discount on processing fee.
To earn the Referral points, you need to follow the below mentioned steps:
- Ask your friend to sign up on the KreditBee app using your unique referral link or code.
- You and your friend will each receive 25 KreditBee points when their profile is approved.
- You and your friend will both earn an additional 50 KreditBee points when they take their first loan.
Your friends must get their profile confirmed and take a loan from KreditBee for you to earn points.
No, the referral program is only applicable for new users who have never signed up with KreditBee before.